What do I do if my order does not process?
If you have issues completing your order, please contact Downtown Moncton Centre-ville Customer Service at 1-888-635-0507 or support@emlpayments.com.
What is the maximum amount of Downtown Moncton Centre-ville cards I can purchase?
Individual gift cards can be purchased between $5.00-$500.00. Your total purchase may not exceed $3,000.00.
What shipment options are available for the Downtown Moncton Centre-ville Gift Card?
Your Downtown Moncton Centre-ville Gift Card can be sent to you via Candian mail that may require a signature.
Does my Downtown Moncton Centre-ville Inc. Gift Card ever expire?
No, the funds on the Downtown Moncton Centre-ville Gift Card never expire.
Can I redeem my gift card for cash?
Downtown Moncton Centre-ville Gift Cards are non-refundable and may not be redeemed for cash at any time.
How do I use the Downtown Moncton Centre-ville Gift Card?
The Downtown Moncton Centre-ville Gift Card can be used at any participating merchants. A participating merchant list can be found at downtownmoncton.com. Simply inform the merchant you will be using a Downtown Moncton Centre-ville Gift Card and they will know how to proceed.
What if I want to spend more than the card value?
The Downtown Moncton Centre-ville Gift Card can usually be combined with another form of payment to complete a purchase. Be sure to notify the cashier before they process your purchase. Please note that some stores are not able to do a split payment transaction.
What happens if my Downtown Moncton Centre-ville Gift Card is lost or stolen?
If your card is lost or stolen please contact 1-888-635-0507 immediately to lock the funds. Lost or stolen gift cards may not be replaced without adequate proof of purchase (original gift card receipt), and the corresponding gift card number. Please treat the Downtown Moncton Centre-ville Gift Card as cash, if it is lost or stolen there is the possibility of the card being used by someone other than yourself. We are not able to restore funds to the Downtown Moncton Centre-ville Gift Card at any time.
How do I keep track of my balance?
You can check your gift card balance at www.getmybalance.com, by calling 1-888-635-0507 or take your Downtown Moncton Centre-ville Gift Card into the Downtown Moncton Centre-ville Customer Service office for assistance. You can also write in your latest balance in the space provided on the back of the card. As well, when you use your Downtown Moncton Centre-ville Gift Card, the approval code at the bottom of your receipt represents your remaining balance. Example 58X17 = $58.17
What if I want to return items purchased with my Downtown Moncton Centre-ville Gift Card?
Depending on the retailer’s return policy, Downtown Moncton Centre-ville merchants will give store credit for returns.
What if I have additional questions about my Downtown Moncton Centre-ville Gift Card?
Customer Service can be reached at 1-888-635-0507 with any additional questions regarding the program.
Will I get a receipt sent to my email?
Yes, you can have a receipt sent to your email provided you check the box on the checkout screen. If this is not checked, a receipt will be sent with the gift card via U.S. Mail.
Where can I use my Downtown Moncton Centre-ville Gift Card?
Your Downtown Moncton Centre-ville Gift Card may be used for making purchases at participating Downtown Moncton Centre-ville merchants.
